Noure was no stranger to the pharmaceutical world. In her home country of Sudan, she practised as a pharmacist and worked within the marketing department of a pharmaceutical company. However, moving to the UK meant starting over in a high-pressure, highly regulated NHS environment.
To bridge the gap between her international experience and her new role at University Hospitals Birmingham as an entry-level Pharmacy Assistant, Noure had to navigate a demanding "triple challenge." Not only was she mastering English as a second language, but she also had to adapt quickly to UK-specific healthcare legislation and a vastly different workplace culture. This learning curve took place within the high-stakes intensity of the Aseptic unit, a notoriously fast-paced environment where life-saving medications are prepared and there is absolutely zero margin for error.
The Turning Point: The Apprenticeship
Noure enrolled in the Level 3 Science Manufacturing Technician programme to bridge the gap between her international experience and her UK career goals.
The journey wasn't easy. "At the beginning, it was stressful," Noure recalls. "Aseptics is busy all the time, and balancing the routine daily work with live lessons and heavy assignments was a real challenge."
Noure’s success was built on a vital three-way partnership between the learner, the tutor, and the employer. As a dedicated learner, Noure completed Functional Skills in English and Maths alongside her science modules to ensure her communication was as precise as her technical work. This was bolstered by the day-to-day mentorship of her tutor, Val, who provided the guidance necessary to navigate complex UK legislation. Finally, Louisa at UHB played a crucial role by collaborating closely with Skills4Pharmacy, ensuring that, despite the intense demands of the hospital, Noure had the protected time and support needed to thrive in her studies.
The Result: A Career Without Ceilings
By the time Noure reached her End Point Assessment (EPA) in late 2025, she was a different professional. The "pharmacist from Sudan" had successfully transformed into a "UK Specialist."
The impact of the apprenticeship on Noure’s career has been transformative, marked by a clear path for future progression. She has already successfully moved from an entry-level position to a Band 4 Specialist Pharmacy Technical Officer, and she is now qualifying for Band 5 Pharmacy Technician roles, opportunities that were previously out of reach without this specific qualification. Beyond the professional titles, her personal confidence has soared to a 9/10; she now feels fully empowered in her daily role, possessing a deep understanding of not just the tasks she performs but the complex science and legislation that underpin why they are so critical.
The programme concluded with a personal touch that Noure says she will never forget: a handwritten congratulations card from her tutor, Val.
"This experience is very meaningful to me. Even when there is pressure, when you achieve your goal, it feels amazing. I’m now looking forward to registering with the Science Council and continuing my career progression."